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One Net Business Help & Support

One Net Click2Dial help

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Focus, application and TAPI dialling

One Net Click2Dial allows you can make calls from applications with focus dialling, application dialling and TAPI dialling.

Focus dialling

Focus dialling looks for phone numbers that appear in applications. Any time One Net Click2Dial recognises a string of numbers it gives you the option to call the number. You can choose a minimum and maximum number of digits that One Net Click2Dial recognises as a phone number.

Application dialling

In application dialling, One Net Click2Dial only looks for phone numbers in the applications and specific application fields that you have taught it. For example, you could teach One Net Click2Dial to only recognise a number as a phone number if it appears in one of the fields in the Phone numbers group box of your Outlook® contacts list.

Application dialling is more discreet than focus dialling and is a good alternative if you find that focus dialling interferes with whatever task you are performing.

Application dialling typically works with contact lists in a range of applications, CRM applications and accounting applications.

TAPI dialling

If your organisation uses TAPI dialling, One Net Click2Dial lets you set up supported applications to make TAPI calls through Vodafone One Net Business.

Note

TAPI dialling

For instructions on making calls with TAPI dialling, see the help of the application you are calling from.

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