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One Net Business Help & Support

Device help

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Setting up snom® desk phones for your organisation

To make calls and access the features of One Net Business on desk phones, you must first log in using special login details that are separate from the login details you use in the One Net Business applications.

Login details for desk phones need to be created before you can log in to the desk phones.

Who creates login details for desk phones?

We can create batches of login details for you, just speak to your One Net Business representative. Enterprise and site administrators can also create login details for individual desk phones in One Net Manager.

Read about creating login details for your users

Logging in to desk phones

Users can log in to their own desk phones, or your organisation can nominate one person, for example your enterprise or site administrator, to log in to each phone as the phone's user. Desk phones remember login details when they are unplugged, so your administrator can log in to all the phones and then distribute them.

When a desk phone is logged in, it downloads a configuration file which includes functions of programmable keys and access to your organisation's phone book.

Read about installing and logging in to desk phones

What next?

Once a desk phone is installed and logged in, your enterprise or site administrator can personalise it in One Net Manager. Personalising includes choosing functions for programmable keys and setting speed dial numbers.

Read about personalising phones and other post-installation tasks

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

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