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One Net Business Help & Support

One Net E-fax help

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Changing your One Net E-fax password

Passwords are case sensitive and expire after 180 days. You get five attempts to log in, after that your account is automatically locked for at least 30 minutes.

One Net E-fax prompts you to change your password when:

  • You use a system-generated password, for example, the first time you log in or when you or an administrator has reset your password.
  • Your password has expired.

To change your One Net E-fax password

  1. From the list next to your name at the top of the screen, select Change your password.
  2. Enter your current and new passwords.

    Your password must be at least eight characters long and contain two of the following criteria:

    • Upper case letters A-Z
    • Lower case letters a-z
    • Numbers 0-9
    • Special characters !@#$%^&<>"*()_-+{}:;'?/\.,

    Your password cannot contain the following:

    • More than two identical characters in a row
    • White spaces

    Your password cannot be the same as your last three passwords.

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