One Net Business Help & Support

GoIntegrator help

Share button
Share
Print button
Print

Introducing GoIntegrator

Note

Coming soon

GoIntegrator is a powerful solution meant for unifying your communication and collaboration services with One Net Business. It lets you integrate with multiple CRM systems or database applications so you have access to all your contacts in one place. GoIntegrator also provides unified call control from your desktop, the Presence window and a full range of click-and-dial functionalities.

Features and benefits of GoIntegrator

CRM and database integration

With GoIntegrator, you can access the details of your contacts stored in multiple CRMs and databases - all in one place and at the same time.

GoIntegrator integrates with CRMs and databases, supporting both standard integration and application-specific features. For application-specific features, refer to the manufacturer's website.

Read more on the manufacturer's website

Standard integration features are:

Caller preview

On an incoming call, when the caller's details match a contact record from one or more of your integrated applications, the caller's name is displayed in the call window.

Contact popping

On an incoming call, when the caller's details match a contact record from one or more of your integrated applications, you can display all these contact details directly in the source application. Contact popping can be automatic or manual.

Contact searching

With GoIntegrator, you can access the details of your contacts stored in multiple CRMs and databases - all in one place and at the same time. You can then call the contact directly from the search results.

Click-and-dial

You can call a contact from GoIntegrator using the One Net app and your desk phone.

Read more about available integrations

Call control

GoIntegrator provides an intuitive interface for managing incoming and outgoing calls, including making blind and assisted transfers or three-way conference calls.

Read more about managing calls with GoIntegrator

Click-and-dial

With GoIntegrator, you can make calls from web pages and other applications or dial the numbers you copy to your clipboard.

Read more about making calls with GoIntegrator

Presence window

The Presence window allows you to monitor the status of your colleagues.

Read more about using the Presence window

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

Did you find this article useful?

Yes

No

Thanks for your feedback.

Share button
Share
Print button
Print