GermanyDeutschland - English
  • Country
  • Germany Deutschland Selected
  • South Africa South Africa
  • Ireland Ireland
  • UK UK
  • Language
  • Deutsch
  • English Selected
  • Language
  • English
  • Language
  • English
  • Language
  • English

One Net Business Help & Support

One Net Manager help for users

Share button
Share
Print button
Print

Setting up the executive and assistant service

About the executive and assistant service

An executive can have a pool of assistants who can make and answer calls on their behalf. One Net Business provides some special features to support this.

Viewing the current settings

On the Anrufdienste page, you can see and change some settings for the service.

Setting up the service

Setting up the service includes assigning assistants to the pool, setting up the caller ID and call filtering rules, and choosing the action to take if a diverted call isn't answered.

If an executive pool has more than one assistant, the assistants can receive diverted calls simultaneously or they can be alerted sequentially, using a priority order defined in the service configuration.

Administrators, executives and assistants can set up an executive service. Only administrators and executives can assign assistants to executive pools.

To set up the service

  1. If you're an executive, select Anrufdienste > Chef > Bearbeiten.

    Or

    If you're an assistant, select Anrufdienste > Assistent > Bearbeiten for the required executive.

  2. Enter your settings.

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

Did you find this article useful?

Yes

No

Thanks for your feedback.

Share button
Share
Print button
Print