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One Net Business Help & Support

One Net Manager help for users

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Pick up or join call

With the pick up or join call feature, you can pick up a call for someone in your pickup call group. If more than one call is waiting to be answered, you'll pick up the one that has been ringing the longest.

You can also join an active call with someone in your pickup call group.

Read about pickup call groups

You can use feature access codes to pick up or join calls with someone in your pickup call group.

Read about using feature access codes

You can choose to hear a warning tone when another member of your pickup call group joins your call.

To activate the warning tone

  • Select Anrufdienste > Gezielte Anruf-Übernahme mit Aufschalten > Ein.

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