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One Net Business Help & Support

One Net Manager help for administrators

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Adding and deleting auto-attendants

Note

Information for administrators

An auto-attendant is an automated receptionist that answers calls with a greeting and a menu of dialling options.

An auto-attendant is created in a 'Pending' state. When Vodafone has activated the auto-attendant, it changes the state to 'Activated' and the auto-attendant can receive calls.

You can't delete an auto-attendant or modify its configuration settings until it is activated. However, you can set up the greeting and menu options, and configure any calling services that are assigned to it.

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