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One Net Business Help & Support

One Net Manager help for administrators

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Adding and deleting hunt groups

Note

Information for administrators

A hunt group is a way to manage incoming calls in your organisation. With a hunt group, all calls to a particular number are distributed among a group of people. The distribution of the calls depends on the policy you apply to the hunt group.

A hunt group is created in a 'Pending' state. When Vodafone has activated the hunt group, it changes the state to 'Activated' and the hunt group can receive calls.

You can't delete a hunt group or modify its configuration settings until it is activated. However, you can assign users and configure any calling services you want to use with it.

When a hunt group has been added, an administrator can configure its settings.

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