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Auto-attendants

What is an auto-attendant?

An auto-attendant is an automated receptionist that answers calls with a greeting and a dialling menu of options and transfers users' calls according to the options they select.

Read more about auto-attendants

Adding and deleting auto-attendants

Auto-attendants are assigned phone numbers and perform user actions such as receiving and forwarding calls. They can be assigned call services, such as voicemail, which are set up in a similar way to normal users.

Adding and deleting auto-attendants

Setting up an auto-attendant

Setting up an auto-attendant includes setting up the greetings and dialling menus, as well as profile settings such as business hours and holiday schedules.

Setting up an auto-attendant

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