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One Net Business Help & Support

One Net Manager help for administrators

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Hunt groups

What is a hunt group?

A hunt group is a way to manage incoming calls in your organisation. With a hunt group, all calls to a particular number are distributed among a group of people. The distribution of the calls depends on the policy you apply to the hunt group.

Read more about hunt groups

Adding and deleting hunt groups

Hunt groups are assigned phone numbers and perform user actions such as receiving and forwarding calls. They can be assigned call services and are managed in a similar way to normal users.

Read about adding and deleting a hunt group

Configuring a hunt group

Configuring a hunt group includes assigning users to the group and choosing how calls are distributed to the group members.

Read about setting up a hunt group

Read about call distribution policies

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