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One Net Business Help & Support

One Net Manager help for administrators

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Park call settings and groups

About parking calls

If a user wants to transfer a call to someone who's not likely to be at their desk, they can park the call on the other user's extension. When the other user is notified that they have a call, they can retrieve the call from their phone, or from any other phone by returning it with their extension number.

Read more about parking calls

Park call settings

Your administrator sets up the park call settings for the site.

Read about the park call settings for a site

Park call groups

With park call groups, you can park calls with a group of users or phones rather than an individual. When you park a call on a park call group, the system finds an available extension in the group and informs you which extension the call is parked on.

Your administrator sets up park call groups for the site.

Read about setting up a park call group

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