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One Net Business Help & Support

One Net Manager help for administrators

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Pickup call groups

About pickup call groups

Members of a pickup call group can answer each other's calls from their own phones. These groups are useful for teams or office areas where users are working together. If users can see when their colleagues are away or busy, they can answer their calls for them.

Diagram showing a user picking up a call for a colleague

Managing pickup call groups

Note

Information for administrators

You can create as many pickup call groups as you need for the site. Each user can only belong to one group.

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