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One Net Business Help & Support

One Net app help

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Contacts

Phone book

From your One Net app, you can see details of the people in your organisation's main phone book. From the phone book, you can call or chat with them. You can also add them to friends or to your One Net contact list.

Finding contacts

Your One Net contact list

If you contact some people more often than others, you can add them to your One Net contact list, to keep them at hand. You can then make them favourites, add them to groups, add them to friends, change their details or remove them from your One Net contact list.

Adding contacts to your list

Editing and deleting contacts from your list

Favourites

When you've added people to your One Net contact list, you can select the ones you contact the most and mark them as favourites. Favourites appear in a separate section at the top of your One Net contact list.

Selecting your favourites

Groups

You can add your personal contacts into groups, so you can start group chats or calls with everyone in the group. You must create a group before you can add people to it.

Grouping people

Conference contacts

If you make conference calls regularly, you can store details of the conference dial‑in number and PIN in your One Net contact list, as conference contacts.

Read about conference contacts

Friends

Your friends are the people you agree to share your availability status with. The first time you use the One Net app, you may not see any friends, unless you have created some in another One Net application.

Read about sharing availability

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

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