One Net Business Help & Support

One Net Integrator help

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Managing calls

Note

Coming soon

One Net Integrator allows you to make, answer and transfer calls, and start three-way conference calls.

Making and answering calls

To answer and make calls, you need to use the One Net app or your desk phone. When you're logged into One Net Integrator, you can also make calls from the Presence window, from the contact records, or from the content copied to your clipboard.

Learn more about making and answering calls in One Net Integrator

Transferring calls

One Net Integrator supports two types of transfers. You can transfer the call to someone directly (unannounced or blind transfer) or speak to the person first and then transfer the call to them (announced or consulted transfer).

Learn more about transferring calls in One Net Integrator

Making conference calls

With One Net Integrator, you can set up a three-way conference call by adding another person to an active call.

Learn more about making conference calls in One Net Integrator

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

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