One Net Business Help & Support

One Net TAPI help

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Introducing One Net TAPI

Note

Coming soon

One Net TAPI is an application that integrates your PC with your telephony network. One Net TAPI provides a suitable interface for all applications compatible with TAPI. With this efficient solution, you can also monitor and control extensions in your One Net Business service.

Features and benefits of One Net TAPI

Managing extensions

One Net TAPI allows you to manage all extensions in your One Net Business system. You can manage the extensions on three different levels:

  • As a user
  • As a site administrator
  • As an enterprise administrator

Learn how to manage extensions in One Net TAPI

Read more about assigning extensions

Read more about extensions for external numbers

Managing dialling rules

You can set up rules for processing the numbers before you dial them or changing the way in which the numbers are displayed in the application.

Learn how to manage dialling rules in One Net TAPI

Monitoring your One Net TAPI connection

The tray monitor allows you to see the status of your One Net TAPI connection and restart the connection, if needed.

Read more about connection statuses in One Net TAPI

TAPI interface

You can use One Net TAPI with any application that is compatible with the TAPI standard. One Net TAPI supports TAPI functions with versions 2.0 and 2.1.

The table below presents Microsoft® Windows® TAPI functions that are:

  • Supported Supported
  • Not supported Not supported
  • Not applicable Doesn't apply

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

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