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Welcome to One Net Receptionist help
One Net Receptionist is a One Net Business application that runs in your web browser. It lets you direct incoming calls to the right destinations in your organisation as efficiently as possible.
You can't use One Net Call Centre and One Net Receptionist at the same time.
If you're already logged in to one of those applications, you'll automatically be disconnected when you log in to the other.
New to One Net Receptionist?
If this is your first time using One Net Receptionist, here are some articles to get you started.
Using One Net Receptionist
Here are some articles to help you start using One Net Receptionist quickly.
- See a list of icons and abbreviations that appear in One Net Receptionist
- Managing and using your contacts list
- Chat with your colleagues with instant messages
Handling calls
Find out how to make and receive calls in One Net Receptionist by reading the following articles.
- Learn about managing calls in Call console
- Answering calls
- Making calls
- Making and managing conference calls
Transferring calls to your contacts
Read the articles below to learn how calls can be transferred.
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