Welcome to One Net Receptionist help

One Net Receptionist is a One Net Business application that runs in your web browser. It lets you direct incoming calls to the right destinations in your organisation as efficiently as possible.

You can't use One Net Call Centre and One Net Receptionist at the same time.

If you're already logged in to one of those applications, you'll automatically be disconnected when you log in to the other.

See what One Net Receptionist can do for you

New to One Net Receptionist?

If this is your first time using One Net Receptionist, here are some articles to get you started.

• Learn what One Net Receptionist can do for you

• Open One Net Receptionist (Link only works on PC or Mac^®)

Using One Net Receptionist

Here are some articles to help you start using One Net Receptionist quickly.

• See a list of icons and abbreviations that appear in One Net Receptionist
• Managing and using your contacts list
• Chat with your colleagues with instant messages

Handling calls

Find out how to make and receive calls in One Net Receptionist by reading the following articles.

• Learn about managing calls in Call console
• Answering calls
• Making calls
• Making and managing conference calls

Transferring calls to your contacts

Read the articles below to learn how calls can be transferred.

• Finding a contact
• Checking a contact's availability
• Transferring calls

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

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