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UK Requirements for One Net Business applications
Some icons might be surrounded by a blue box. This means the option is active. For example, the call waiting button 
has a blue box to show that call waiting is active 
.
|
Icon |
Meaning |
|---|---|
|
Call states |
|
|
|
This is the active call |
|
|
This call is on hold |
|
|
This call is incoming |
|
|
This call is outgoing |
|
|
This conference call is active |
|
|
This conference call is on hold |
|
Common controls |
|
|
|
Organise items in lists |
|
|
Add or edit information |
|
|
Expand or hide information |
|
Call and contact controls |
|
|
|
Open call history |
|
|
Activate call waiting |
|
|
Activate automatic answering |
|
|
Open a web page to show information about the active call |
|
|
Transfer to voicemail |
|
|
You have a voicemail |
|
|
Open search results in a new tab |
|
|
Clear search results |
|
|
Group queues by call centre |
|
|
Dial the number in Enter a number |
|
|
Delete call log |
|
Queued calls |
|
|
|
The call was bounced |
|
|
The call was reordered |
|
|
The caller is listening to a message |
|
|
The call is waiting to be answered |
|
Availability and chat |
|
|
|
Next to your name: all calls are blocked Next to a contact: do not disturb with calls |
|
|
Next to your name: all calls are forwarded Next to a contact: forwarding a call |
|
|
Available to chat |
|
|
Away |
|
|
Busy |
|
|
Not signed in to chat |
|
|
Private - your contact is not available for calls or chats |
|
|
Your contact has the chat feature, but is not in your list of friends |
|
|
You sent a friend request to this contact |
|
|
Your contact's call status is unknown |
|
|
Your contact is available for calls |
|
|
Your contact's phone is ringing |
|
|
Your contact is away |
|
|
Your contact is not available for calls |
|
|
Add or edit your chat status message |
|
|
Add a friend to a chat |
|
|
Call chat friend |
|
|
Pop-out chat window |
|
|
Pop-in chat window |
These abbreviations appear in One Net Receptionist.
|
Abbreviation |
Meaning |
|---|---|
|
ANS |
Answer |
|
CONF |
Conference |
|
DNIS |
Dialled Number Identification Service |
|
LDAP |
Lightweight Directory Access Protocol |
|
Mob |
Mobile |
|
Mon |
Monitor |
|
TXR |
Transfer |
|
Voicemail |
Transfer to voicemail |
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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