One Net Business Help & Support

Device help

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Getting started with desk phones

Note

One Net Manager settings

Please note that One Net Manager settings aren't currently available. Company administrators may email requests for changes to settings to Vodacom One Net Support on 0821951@vodacom.co.za.

Alternatively, if you have a service request number, contact 082 1951 and quote that as your reference number.

You can assign basic functions, such as transferring and forwarding calls or "Do not disturb", to specific buttons on your own. Vodacom team will help you assemble the phone, connect it to the switch and ensure the configuration process has been successful.

As users are not expected to make any changes to the configuration, system settings and system files in Vodacom IP phones are locked. The whole setup is performed automatically through the Vodacom system.

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