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Polycom® VVX 401/VVX 411 desk phone


Consult your account manager for device availability.

What is the Polycom VVX 401/VVX 411 desk phone?

The Polycom VVX 401/VVX 411 is a desk phone that makes calls with VoIP (Voice over Internet Protocol).

How do I use a Polycom VoIP desk phone?

You use a Polycom desk phone exactly as you would use any other desk phone. You make and receive calls in the same way you are used to, the call just connects over the internet instead of a phone line. For instructions on how to perform specific tasks with your desk phone, see the manufacturer's instructions. There's a link in the Resources box at the top of this article.

Your desk phone interacts with One Net Business

There are several features of your Polycom desk phone that interact directly with One Net Business.

  • You can use Feature Access Codes (FACs) to do tasks including pulling a call onto your desk phone, parking a call or switching call forwarding on and off.
  • Some buttons on your desk phone interact with specific One Net Business services.
  • Your desk phone has direct access to your One Net Business call history and your organisation's phone book, so you always see the latest information.
  • Your administrator can personalise the programmable buttons of your desk phone using One Net Manager.

Who is the Polycom VVX 401/VVX 411 for?

The Polycom VVX 401/VVX 411 is a mid-level desk phone suitable for general office use. For a basic entry-level or unattended phone, see the Polycom VVX 301/VVX 311. For phones more suited to executives and specialist roles such as receptionists, see the Polycom VVX 501 and the Polycom VVX 601.

Read about the Polycom VVX 301/VVX 311

Read about the Polycom VVX 501

Read about the Polycom VVX 601

Key features of the Polycom VVX 401/VVX 411

The Polycom VVX 401/VVX 411 desk phone offers you excellent audio quality and a large colour display.

Key features

  • Power over Ethernet support: PoE 802.3af, Class 2
  • 12 lines
  • 12 programmable line keys
  • 3.5-inch backlit colour LCD display, 320 x 240px
  • Polycom Acoustic Clarity™ technology
  • Two 10/100 Ethernet ports (VVX 401)
  • Two 10/100/1000 Ethernet ports (VVX 411)
  • Keypad and context-sensitive soft keys
  • Support for up to three VVX colour expansion modules

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