One Net Business Help & Support

Using One Net Business

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Accessing voicemail

You can listen to your voicemail messages using your phone or the One Net app. You can also receive your messages as email attachments.

Accessing your voicemail from a phone

To access your voicemail from your One Net Business cellphone

  • Dial 1430 (free call).

To access your voicemail from your One Net Business desk phone

  • Dial 087 310 1430 and then follow the prompts (free call from the Vodacom network).

Accessing your voicemail with the One Net app

When someone leaves you a voicemail message, a notification appears in your One Net app. You can listen to your messages by opening a notification or view a log of received messages in the voicemail tab.

Read about accessing your voicemail with the One Net app

Accessing your old mobile voicemail

Note

We recommend using the One Net Business voicemail only.

When you change your prepaid or postpaid Vodacom contract to One Net Business, you get a new voicemail service. You can still access your old mobile voicemail for a year.

To retrieve your old and saved messages

  • Dial 121 from your mobile device.

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

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