One Net Business Help & Support

One Net Receptionist help

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Welcome to One Net Receptionist help

One Net Receptionist is a One Net Business application that runs in your web browser. It lets you direct incoming calls to the right destinations in your organisation as efficiently as possible.

There are two available editions of One Net Receptionist so you can choose the best one for your company.

One Net Receptionist (office)

This One Net Receptionist edition is ideal for a small office environment with a limited number of employees. It supports the standard set of call control features and the monitoring of up to eight lines in the directory.

One Net Receptionist (enterprise)

This One Net Receptionist edition is a full-featured client, designed to support the needs of front-office personnel in any environment. It supports the full set of call control options, large-scale line monitoring, multiple directory options, Microsoft® Outlook® integration and other functionalities required in large organizations.

New to One Net Receptionist?

If this is your first time using One Net Receptionist, here are some articles to get you started.

Using One Net Receptionist

Here are some articles to help you start using One Net Receptionist quickly.

Handling calls

Find out how to make and receive calls in One Net Receptionist by reading the following articles.

Transferring calls to your contacts

Read the articles below to learn how calls can be transferred.

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