Contacts
PC and Mac

In the One Net app, you have access to your organisation's main directory. You can search for people to call and chat with. You can also add people to groups, favourites and the My Contacts list.

If you contact some people more often than others, you can add them to the My Contacts list.

When you've added people to the My Contacts list, you can select the ones you contact the most and mark them as favourites. Favourites appear in a separate section at the top of the My Contacts list.

You can add your personal contacts into groups, so you can start group chats or calls with everyone in the group. You must create a group before you can add people to it.
Android and iOS

From your One Net app, you can see details of the people in your organisation's main directory. From the directory, you can call or chat with them.

If you contact some people more often than others, you can add them to your One Net contact list, to keep them at hand. You can then make them favourites, add them to groups, add them to friends, change their details or remove them from your One Net contact list.

You can select the people you contact the most and mark them as favourites.

You can add your personal contacts into groups, so you can start group chats or calls with everyone in the group. You must create a group before you can add people to it.

If you make conference calls regularly, you can store details of the conference dial‑in number and PIN in your One Net contact list, as conference contacts.

Your friends are the people you agree to share your availability status with. The first time you use the One Net app, you may not see any friends, unless you have created some in another One Net application.