One Net app help

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Sending and receiving files


Can't see this feature? Ask your administrator to assign the right licence to you.

Read about licence types


This feature is available only on Mac® and PC.

When you have started a chat from the One Net app on your PC or Mac®, you can exchange files with the other person or people in the chat.

Use these icons for transferring a file:



Start a chat

Select a file to transfer

Sending a file from the chat window

When you send a file, it is offered to all the people in the chat. Each person can decide whether to accept the file.


Sending a file when on a call

If you are on a call and you want to send a file to the other person, open a chat window from the call window.

  1. Select .
  2. Navigate to the file or files you want to send and select Open.

    The One Net app sends a message to the other people in the chat, asking them to accept or decline the file.

  3. When a person accepts the file from you, the file is transferred and your chat window displays File sent.

Receiving a file from the chat window

When you see the file name appear in your chat window:

  1. Select Accept.
  2. Navigate to where you want to save the file.
  3. Select Save.

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