One Net app help

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Checking who is available

You can see who is logged in and available for chats and calls by the status colours:

When you see

the person...

is available to chat or call

is busy, or

is in a meeting, or

is on a call

is away from their desk

has chosen not to share their availability with you, or

is a member of a hunt group, or

is not a One Net user, or

is not logged in, or

has changed their availability to offline

Showing friends who are logged in

You can filter your One Net contact list to show only the people who are logged in.

Read about filtering your One Net contact list

Checking the availability of the contacts not on your friends list

Note

This feature is available only on Mac® and PC.

You can check the availability status of your contacts that are not on your friends list. For example, if you want to call your contact but you're not sharing your availability with them, you can still check if they're available for a call.

To see the availability status of a contact not on your friends list

  1. Select .
  2. Search for the person you want to contact.

    The availability status of the contact is displayed under the person’s initials or profile picture.

    Image showing contacts search feature

Note

Availability is not updated automatically

The availability status of the contacts that aren't on your friends list is not automatically updated. To always see someone's availability, add them to your friends list.

Read about sharing availability

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