One Net Business Help & Support

One Net app help

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Hiding your number

You can hide your number when you call or chat with someone outside your organisation.

Read about hiding your number

Changing language, login and confirmation options

You can change the following general settings:

  • The One Net app display language
  • When the One Net app asks you to confirm a request
  • Your login options

Read about changing language, login and confirmation options

Changing audio settings

You can select different audio devices and change audio settings such as ring tone.

Read about changing audio settings

Changing video settings

You can change the size of your video call image and chose the video device you want to use.

Read about changing video settings

Changing Outlook® and add-in settings

You can allow the One Net app to access your Outlook contacts and calendar. You can also choose how the One Net app integrates with '3rd-party' applications.

Read about integrating the One Net app with other applications

Changing voicemail settings

You can activate or deactivate your voicemail service, and set up options such as when calls are sent to voicemail, how to access your messages and whether to receive an email notification when you have a message.

Read about changing voicemail settings

Setting the One Net app as your default calling application

You can set the One Net app to be your default application for using Callto and Tel URL links.

Read about setting the One Net app as your default calling application

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.


See this section to find answers to your questions and solutions to any issues.


Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

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