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Checking who is available
You can see who is logged in and available for chats and calls by the status colours:
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When you see |
the person... |
|---|---|
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is available to chat or call |
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is busy, or is in a meeting, or is on a call |
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is away from their desk |
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has chosen not to share their availability with you, or is a member of a hunt group, or is not a One Net Business user, or is not logged in, or has changed their availability to offline |
PC and Mac
Showing friends who are logged in
You can filter your One Net contact list to show only the people who are logged in.
Checking the availability of the contacts not on your friends list
You can check the availability status of your contacts that are not on your friends list. For example, if you want to call your contact but you're not sharing your availability with them, you can still check if they're available for a call.
To see the availability status of a contact not on your friends list
- Select
. - Search for the person you want to contact.
The availability status of the contact is displayed under the person’s initials or profile picture.
Availability is not updated automatically
The availability status of the contacts that aren't on your friends list is not automatically updated. To always see someone's availability, add them to your friends list.
Android and iOS
On Android and iOS, you can check the availability status of everyone in your organization:
- By starting a chat with them
- By selecting them as your favourites
- By adding them to a group
Can't find what you're looking for?
Your One Net Business administrator
Talk to the One Net Business administrator in your company. They understand your system best.
Contact us
Only for One Net Business administrators: contact us if you have any questions.