One Net Business Help & Support

One Net app help

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Checking who is available

You can see who is logged in and available for chats and calls by the status colours:

When you see

the person...

has chosen not to share their availability with you, or

is a member of a hunt group, or

is not a One Net Business user, or

is not logged in, or

has changed their availability to offline

has not yet accepted or has rejected your subscription request

is available to chat or call

is busy, or

is in a meeting, or

is on a call

is away from their desk

Showing friends who are logged in

You can filter your One Net contact list to show only the people who are logged in.

Read about filtering your One Net contact list

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.


See this section to find answers to your questions and solutions to any issues.


Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

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