One Net Business Help & Support

One Net app help

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Working offline

If there's no internet connection, you can still use the One Net app on PC and Mac®. Some options are available offline. When the One Net app is offline, Network Unavailable is displayed at the top.

In the offline mode, you can:

  • Log out
  • Find people in your My Contacts list
  • Edit your My Contacts list locally
  • Find saved contacts from your organisation's directory
  • Listen to saved voicemail messages
  • View your communication history
  • Manage your local preferences, such as language, login, audio and video settings

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.


See this section to find answers to your questions and solutions to any issues.


Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

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