One Net Business Help & Support

One Net app help

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Logging in and out

When you log in to the One Net app for the first time, you must enter your username and password.

After that, you can set the One Net app to start up the way you want:

  • Remember your password
  • Log you in automatically when you start the app
  • Start the One Net app automatically when you turn on your device
Note

Set login options

You can select Remember password or Sign in automatically/Log in automatically on the login screen if you would like to use these features next time you start the One Net app.

In this article

Changing the automatic login option
Starting the One Net app automatically when you turn on your PC
Logging out
Resetting your password

You can change your login options for the One Net app.

Starting the One Net app automatically when you turn on your PC

Note

This feature is not available on Mac

If you want the One Net app to start automatically every time you turn on your PC:

  1. Select File > Preferences.
  2. Select the General tab.
  3. Select Run this program when the system starts.

Image showing the option to start the app when the device starts

Logging out

Resetting your password

If you forgot your password:

  1. Open One Net Manager.

    One Net Manager (link only works on PC or Mac®)

  2. Select Forgot your password?.
  3. Enter your email address.
  4. Enter you user ID.
  5. Enter symbols for the CAPTCHA test.
  6. Select Reset.

If that doesn't help, contact your administrator.

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

Answers to your questions and solutions to any issues.

FAQs

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