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Vodafone One Net Business
One Net Business package
Our call centre services are optional as part of the One Net Business package; ideal for growing businesses starting a small customer service operation. And our collaboration features mean your teams can work efficiently and effectively, wherever they are.
Key benefits with the One Net Business package:
- One provider, one bill, managing all your business communications with a single supplier
- One number, one voicemail, so you never miss a customer call or message
- Basic and standard call centres, allowing you to manage customer calls effectively options
- Advanced call management, ensuring you never miss important calls, and helping to improve productivity
- Microsoft®Outlook® integration
We can tailor the One Net Business package for you, adding optional features that are right for your business. To find out more, give us a call today and we’ll talk about how Vodafone One Net Business can work for you.
One Net Business package features
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One Net Business Basic |
One Net Business |
One Net Business UC |
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Hold call |
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Call waiting |
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Return last call |
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Display caller number |
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Display my caller ID for incoming calls (internal) |
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Redial last number |
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Transfer call |
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Do not disturb |
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Withhold my caller ID for outgoing calls |
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Withhold my caller ID for incoming calls |
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Display my caller ID for incoming calls |
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Call history |
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Voicemail |
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Prevent diversions |
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Hide details from directory |
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Intercept calls |
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Block intrusions |
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Speed dial |
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One Net Business Basic |
One Net Business |
One Net Business UC |
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Phone book |
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Multi-party conference call |
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Automatic callback |
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Assign alternative numbers |
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Reject selected calls |
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Shared call appearance |
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Multiple call arrangement |
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Pick up or join call |
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Reject anonymous calls |
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Ring sequential numbers |
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Push to talk |
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On-hold music (user) |
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On-hold music (group) |
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Display caller ID (external) |
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Make three-way call |
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Forward all calls |
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Forward when unanswered |
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Forward when unreachable |
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Forward when busy |
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Group and team features
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One Net Business Basic |
One Net Business |
One Net Business UC |
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Line monitoring |
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Hunt group |
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Forward site calls |
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Park call |
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Pickup call group |
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Executive assistant |
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Instant group call |
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Forward site calls |
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One Net Business Basic |
One Net Business |
One Net Business UC |
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Chat and availability |
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My Room |
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One Net E-fax application |
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One Net Integrator application |
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One Net Click2Dial application |
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Microsoft® Outlook® integration |
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One Net Business Basic |
One Net Business |
One Net Business UC |
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Receive call notifications on mobile |
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One Net Mobility |
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One Net Anywhere |
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Synchronised call log |
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Pull call |
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One Net Business Basic |
One Net Business |
One Net Business UC |
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Call Centre Basic |
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Option |
Option |
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Call Centre Standard |
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Option |
Option |
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One Net Call Center Supervisor |
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Option |
Option |
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One Net Receptionist application |
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Option |
Option |
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Auto-attendant |
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One Net Business Basic |
One Net Business |
One Net Business UC |
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Site prefix |
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Virtual extension for external number |
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One Net Business Basic |
One Net Business |
One Net Business UC |
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Authentication |
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Read more about One Net Business features
Read about the One Net Business Basic package
Read about the One Net Business UC package
Let's talk about One Net Business
Give us a call and find out what we can do to help your business reach its full potential.