Deutschland - English
South Africa
Ireland
UK 
Vodafone One Net Business
One Net Business package
Our call centre services are optional as part of the One Net Business package; ideal for growing businesses starting a small customer service operation. And our collaboration features mean your teams can work efficiently and effectively, wherever they are.
Key benefits with the One Net Business package:
- One provider, one bill, managing all your business communications with a single supplier
- One number, one voicemail, so you never miss a customer call or message
- Basic and standard call centres, allowing you to manage customer calls effectively options
- Advanced call management, ensuring you never miss important calls, and helping to improve productivity
- Microsoft®Outlook® integration
We can tailor the One Net Business package for you, adding optional features that are right for your business. To find out more, give us a call today and we’ll talk about how Vodafone One Net Business can work for you.
One Net Business package features
|
|
One Net Business Basic |
One Net Business |
One Net Business UC |
|
|---|---|---|---|---|
|
Network classes of service |
|
|
|
|
|
Display caller number |
|
|
|
|
|
Display caller ID (external) |
|
|
|
|
|
Display my caller ID for incoming calls (internal) |
|
|
|
|
|
Display my caller ID for incoming calls |
|
|
|
|
|
Withhold my caller ID for incoming calls |
|
|
|
|
|
Withhold my caller ID for outgoing calls |
|
|
|
|
|
Forward all calls |
|
|
|
|
|
Forward when unanswered |
|
|
|
|
|
Forward when unreachable |
|
|
|
|
|
Forward when busy |
|
|
|
|
|
Hold call |
|
|
|
|
|
Make three-way call |
|
|
|
|
|
Transfer call |
|
|
|
|
|
Return last call |
|
|
|
|
|
Redial last number |
|
|
|
|
|
Call waiting |
|
|
|
|
|
Do not disturb |
|
|
|
|
|
Call history |
|
|
|
|
|
Voicemail |
|
|
|
|
|
Prevent diversions |
|
|
|
|
|
Block intrusions |
|
|
|
|
|
One Net Business Basic |
One Net Business |
One Net Business UC |
|---|---|---|---|
|
Speed dial |
|
|
|
|
Phone book |
|
|
|
|
Hide details from directory |
|
|
|
|
Reject anonymous calls |
|
|
|
|
Automatic callback |
|
|
|
|
Shared call appearance |
|
|
|
|
Multiple call arrangement |
|
|
|
|
Multi-party conference call |
|
|
|
|
Ring sequential numbers |
|
|
|
|
Assign alternative numbers |
|
|
|
|
Pick up or join call |
|
|
|
|
Push to talk |
|
|
|
|
Reject selected calls |
|
|
|
|
On-hold music |
|
|
|
Group and team features
|
|
One Net Business Basic |
One Net Business |
One Net Business UC |
|---|---|---|---|
|
Line monitoring |
|
|
|
|
Hunt group |
|
|
|
|
Pickup call group |
|
|
|
|
Forward site calls |
|
|
|
|
Park call |
|
|
|
|
Instant group call |
|
|
|
|
Intercept calls |
|
|
|
|
Executive assistant |
|
|
|
|
|
One Net Business Basic |
One Net Business |
One Net Business UC |
|---|---|---|---|
|
Auto-attendant |
|
|
|
|
Call Centre Basic |
|
Option |
Option |
|
Call Centre Standard |
|
Option |
Option |
|
Call Centre Supervisor |
|
Option |
Option |
|
One Net Receptionist application |
|
Option |
Option |
|
|
One Net Business Basic |
One Net Business |
One Net Business UC |
|---|---|---|---|
|
One Net Mobility |
|
|
|
|
Pull call |
|
|
|
|
Synchronised call log |
|
|
|
|
Receive call notifications by email |
|
|
|
|
One Net Anywhere |
|
|
|
|
|
One Net Business Basic |
One Net Business |
One Net Business UC |
|---|---|---|---|
|
Chat and availability |
|
|
|
|
Microsoft®Outlook® integration |
|
|
|
|
Share files |
|
|
|
|
My Room |
|
|
|
|
One Net E-fax application |
|
|
|
|
Go Integrator application |
|
|
|
|
|
One Net Business Basic |
One Net Business |
One Net Business UC |
|---|---|---|---|
|
Site prefix |
|
|
|
|
Virtual extension for external number |
|
|
|
|
|
One Net Business Basic |
One Net Business |
One Net Business UC |
|---|---|---|---|
|
Authentication |
|
|
|
Read more about One Net Business features
Read about the One Net Business Basic package
Read about the One Net Business UC package
Let's talk about One Net Business
Give us a call and find out what we can do to help your business reach its full potential.