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Vodafone One Net Business
One Net Business package
Our call centre services are optional as part of the One Net Business package; ideal for growing businesses starting a small customer service operation. And our collaboration features mean your teams can work efficiently and effectively, wherever they are.
Key benefits with the One Net Business package:
- One provider, one bill, managing all your business communications with a single supplier
- One number, one voicemail, so you never miss a customer call or message
- Basic and standard call centres, allowing you to manage customer calls effectively options
- Advanced call management, ensuring you never miss important calls, and helping to improve productivity
- Microsoft®Outlook® integration
We can tailor the One Net Business package for you, adding optional features that are right for your business. To find out more, give us a call today and we’ll talk about how Vodafone One Net Business can work for you.
One Net Business package features
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One Net Business |
One Net Business UC |
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Hold call |
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Call waiting |
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Display caller number |
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Redial last number |
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Forward all calls |
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Forward when unanswered |
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Forward when unreachable |
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Forward when busy |
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Transfer call |
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Make three-way call |
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Do not disturb |
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Call history |
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Voicemail |
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One Net Business |
One Net Business UC |
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Phone book |
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Speed dial |
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Multi-party conference call |
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Automatic callback |
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Assign alternative numbers |
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Reject selected calls |
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Shared call appearance |
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Multiple call arrangement |
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Pick up or join call |
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Reject anonymous calls |
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Ring sequential numbers |
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Push to talk |
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On-hold music (user) |
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On-hold music (group) |
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Group and team features
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One Net Business |
One Net Business UC |
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Line monitoring |
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Hunt group |
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Park call |
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Pickup call group |
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Executive assistant |
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Instant group call |
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Intercept calls |
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Forward site calls |
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One Net Business |
One Net Business UC |
|---|---|---|
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Chat and availability |
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My Room |
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One Net eFax application |
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One Net Click2Dial application |
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Microsoft® Outlook® integration |
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One Net Business |
One Net Business UC |
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Receive call notifications on mobile |
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One Net Mobility |
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One Net Anywhere |
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Synchronised call log |
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Pull call |
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One Net Business |
One Net Business UC |
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Call Centre Basic |
Option |
Option |
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Call Centre Standard |
Option |
Option |
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One Net Call Center Supervisor |
Option |
Option |
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One Net Receptionist application |
Option |
Option |
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Auto-attendant |
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One Net Business |
One Net Business UC |
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Site prefix |
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Virtual extension for external number |
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Read more about One Net Business features
Let's talk about One Net Business
Give us a call and find out what we can do to help your business reach its full potential.