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One Net Business Help & Support

Using One Net Business

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Learn about features

Standard features

Everything you’d expect from a business phone system, including call forwarding, hold messaging, call displays and voicemail features. Together these features ensure that your business calls can be managed professionally and no calls are missed.

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Enhanced features

VodafoneOne Net Business offers a range of additional features to help your business run smoothly. These features include the ability to pick up and join calls, assign alternative numbers and set up larger conference calls.

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Group and team features

Our group and team features support your organisation's infrastructure to increase productivity and efficiency within and across teams using features such as hunt groups and executive assistants.

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Unified communication and collaboration

Our collaboration features make life simpler for your staff and your customers. For example, with the One Net (mobile, tablet and desktop) app, chat and availability lets you see real-time information on which staff are available at any one time, and gives you instant messaging and document sharing capability across the company.

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Mobile working

Our mobile features support how you work on the move and away from the office.

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Call centre and receptionist features

Use our call centre editions to access a range of features, including queueing capabilities and distributing calls to devices and people. Some editions support agent states, supervising, reporting and other advanced functionality.

Manage calls effortlessly with our range of special reception features, enabling reception staff and any other nominated users to answer, transfer and manage calls efficiently and keep your business communications running smoothly.

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Multisite features

Our multisite features allow efficient and flexible communication between multiple sites in different locations.

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Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

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