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One Net Business Help & Support

Using One Net Business

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One Net Anywhere

About One Net Anywhere

With One Net Anywhere, you can extend your One Net Business service to any device at any location. With the same One Net Business features on all your devices, you can work efficiently whether you're in the office, on the move or working from home. You can set up devices such as your home phone or personal mobile phone to receive calls coming to your One Net Business phone number. Your One Net Business phone number is displayed on all your incoming calls, presenting a professional business image to your customers and colleagues.

Diagram showing a call to a user's One Net Anywhere devices

When would I use One Net Anywhere?

If you have a One Net Business desk phone and mobile phone, and the One Net app installed on your other devices, you may not need to set up One Net Anywhere on any additional devices. If you often use another phone, such as your home phone, for answering your work calls, you may want to set it up with One Net Anywhere.

Receiving calls on your One Net Anywhere devices

When you receive a call to your One Net Business phone number, all your active devices, including any One Net Anywhere devices, can ring and you can answer the call on any of them.

Your phone alerting settings determine which of your devices ring when your receive calls to your One Net Business phone number. If you want to change these settings, contact your administrator.

Read about your phone alerting settings

Managing your One Net Anywhere devices

When you have added a One Net Anywhere device, you can activate and deactivate it and set up rules to control when it is available for incoming calls. For example, you might want to deactivate a phone overnight or when you're in a meeting.

Learn how to set up and manage your One Net Anywhere devices

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.

FAQs

See this section to find answers to your questions and solutions to any issues.

FAQs

Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

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