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Managing faxes
You can view and search faxes you’ve sent and received, remove faxes you don't need, and re-send faxes that failed to send before.
You can also download your faxes as PDF files.
Searching your faxes
You can view and search faxes you’ve sent and received.
To search your faxes
- Select Search.
- Select Processed faxes.
- If you want to limit the search to received or sent faxes, select Direction.
-
Select Advanced search to add more search filters:
- Status: choose between faxes that were sent successfully or failed to send.
- Subject: enter text to search for in the subject field.
- From: enter a fax number or email address to search for in received faxes.
- To: enter a fax number or email address to search for in sent faxes.
- Choose search dates and select Search.
- Select column headings to choose ascending or descending order.
- To see more details of a fax, select
on the left.
Deleting, downloading and re-sending faxes
You can delete faxes you don't need or download a fax as a PDF file.
If a fax failed to send for a technical reason, for example, if the destination fax machine was unreachable, you can re-send the fax.
To download a fax
- Search for the fax you want to download.
- Select
and save the file.
To delete a fax
- Search for the fax you want to delete.
- Select
.
To re-send a fax that failed to send
- Search for the fax you want to re-send.
- Select
.
Can't find what you're looking for?
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