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One Net Business Help & Support

Device help

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Using your own desk phone

Vodafone offers you a range of phone models along with full support services but you can also decide to use your own desk phone for business purposes. Using your own phone for business purposes is sometimes called Bring Your Own Device (BYOD).

Vodafone offers and supports the following models:

  • snom® 715
  • snom D725
  • snom D765

Can I use my own desk phone with One Net Business?

You can use your own device with One Net Business if your organisation supports BYOD.

You can connect your existing device to One Net Business using the zero touch provisioning service if the device is one of the models mentioned above. With this service, your device is detected and set up automatically after connecting.
Contact Vodafone and provide the MAC address of the device so that Vodafone can register the MAC address on the vendor redirection server. Once this step is done, reboot your device - it will be automatically redirected to the One Net service.

If your desk phone has been used with another service and the automatic redirection feature is active, you must ensure that the MAC address of the device is removed from the vendor redirection server. Otherwise, your device will be redirected to the wrong service.
Once this step is done, contact Vodafone and provide the MAC address of your device.

Vodafone offers no support for 3rd party phones.

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