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UK Requirements for One Net Business applications
One Net TAPI is an application that integrates your PC with your telephony network. One Net TAPI provides a suitable interface for all applications compatible with TAPI. With this efficient solution, you can also monitor and control extensions in your One Net Business service.
One Net TAPI allows you to manage all extensions in your One Net Business system. You can manage the extensions on three different levels:
Learn how to manage extensions in One Net TAPI >
Read more about assigning extensions >
Read more about extensions for external numbers >
You can set up rules for processing the numbers before you dial them or changing the way in which the numbers are displayed in the application.
Learn how to manage dialling rules in One Net TAPI >
The tray monitor allows you to see the status of your One Net TAPI connection and restart the connection, if needed.
Read more about connection statuses in One Net TAPI >
You can use One Net TAPI with any application that is compatible with the TAPI standard. One Net TAPI supports TAPI functions with versions 2.0 and 2.1.
The table below presents Microsoft® Windows® TAPI functions that are:
|
Function |
One Net TAPI |
|---|---|
|
lineAccept |
|
| lineAddProvider |
|
| lineAddToConference |
|
| lineAgentSpecific |
|
| lineAnswer |
|
| lineBlindTransfer |
|
| lineCallbackFunc |
|
| lineClose |
|
| lineCompleteCall |
|
| lineCompleteTransfer |
|
| lineConfigDialog |
|
| lineConfigDialogEdit |
|
| lineConfigProvider |
|
| lineCreateAgent |
|
| lineCreateAgentSession |
|
| lineDeallocateCall |
|
| lineDevSpecific |
|
| lineDevSpecificFeature |
|
| lineDial |
|
| lineDrop |
|
| lineForward |
|
| lineGatherDigits |
|
| lineGenerateDigits |
|
| lineGenerateTone |
|
| lineGetAddressCaps |
|
| lineGetAddressID |
|
| lineGetAddressStatus |
|
| lineGetAgentActivityList |
|
| lineGetAgentCaps |
|
| lineGetAgentGroupList |
|
| lineGetAgentInfo |
|
| lineGetAgentSessionInfo |
|
| lineGetAgentSessionList |
|
| lineGetAgentStatus |
|
| lineGetAppPriority |
|
| lineGetCallInfo |
|
| lineGetCallStatus |
|
| lineGetConfRelatedCalls |
|
| lineGetCountry |
|
| lineGetDevCaps |
|
| lineGetDevConfig |
|
| lineGetGroupList |
|
| lineGetIcon |
|
| lineGetID |
|
| lineGetLineDevStatus |
|
| lineGetMessage |
|
| lineGetNewCalls |
|
| lineGetNumRings |
|
| lineGetProviderList |
|
| lineGetProxyStatus |
|
| lineGetQueueInfo |
|
| lineGetQueueList |
|
| lineGetRequest |
|
| lineGetStatusMessages |
|
| lineGetTranslateCaps |
|
| lineHandoff |
|
| lineHold |
|
| lineInitialize |
|
| lineInitializeEx |
|
| lineMakeCall |
|
| lineMonitorDigits |
|
| lineMonitorMedia |
|
| lineMonitorTones |
|
| lineNegotiateAPIVersion |
|
| lineNegotiateExtVersion |
|
| lineOpen |
|
| linePark |
|
| linePickup |
|
| linePrepareAddToConference |
|
| lineProxyMessage |
|
| lineProxyResponse |
|
| lineRedirect |
|
| lineRegisterRequestRecipient |
|
| lineReleaseUserUserInfo |
|
| lineRemoveFromConference |
|
| lineRemoveProvider |
|
| lineSecureCall |
|
| lineSendUserUserInfo |
|
| lineSetAgentActivity |
|
| lineSetAgentGroup |
|
| lineSetAgentMeasurementPeriod |
|
| lineSetAgentSessionState |
|
| lineSetAgentState |
|
| lineSetAgentStateEx |
|
| lineSetAppPriority |
|
| lineSetAppSpecific |
|
| lineSetCallData |
|
| lineSetCallParams |
|
| lineSetCallPrivilege |
|
| lineSetCallQualityOfService |
|
| lineSetCallTreatment |
|
| lineSetCurrentLocation |
|
| lineSetDevConfig |
|
| lineSetLineDevStatus |
|
| lineSetMediaControl |
|
| lineSetMediaMode |
|
| lineSetNumRings |
|
| lineSetQueueMeasurementPeriod |
|
| lineSetStatusMessages |
|
| lineSetTerminal |
|
| lineSetTollList |
|
| lineSetupConference |
|
| lineSetupTransfer |
|
| lineShutdown |
|
| lineSwapHold |
|
| lineTranslateAddress |
|
| lineTranslateDialog |
|
| lineUncompleteCall |
|
| lineUnhold |
|
| lineUnpark |
|
| phoneCallbackFunc |
|
| phoneClose |
|
| phoneConfigDialog |
|
| phoneDevSpecific |
|
| phoneGetButtonInfo |
|
| phoneGetData |
|
| phoneGetDevCaps |
|
| phoneGetDisplay |
|
| phoneGetGain |
|
| phoneGetHookSwitch |
|
| phoneGetIcon |
|
| phoneGetID |
|
| phoneGetLamp |
|
| phoneGetMessage |
|
| phoneGetRing |
|
| phoneGetStatus |
|
| phoneGetStatusMessages |
|
| phoneGetVolume |
|
| phoneInitialize |
|
| phoneInitializeEx |
|
| phoneNegotiateAPIVersion |
|
| phoneNegotiateExtVersion |
|
| phoneOpen |
|
| phoneSetButtonInfo |
|
| phoneSetData |
|
| phoneSetDisplay |
|
| phoneSetGain |
|
| phoneSetHookSwitch |
|
| phoneSetLamp |
|
| phoneSetRing |
|
| phoneSetStatusMessages |
|
| phoneSetVolume |
|
| phoneShutdown |
|
| tapiGetLocationInfo |
|
| tapiRequestMakeCall |
|
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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