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What's new in One Net Business
Learn about the latest updates for your One Net Business service.
April 2021
DECT devices
We've extended the range of available devices, to support the most reliable standard for quality cordless telephony: DECT.
March 2021
One Net Manager
We've upgraded One Net Manager to help you manage your One Net Business service even more efficiently.
- New features for users:
- Viewing your username and user ID.
- New criteria for forwarding selected calls.
- New features for site administrators:
- Changing the outgoing caller ID phone number.
- New auto-attendant actions.
- Assigning custom extensions for call centres, auto-attendants and hunt groups.
- Configuring analogue phone adapters.
- New filters for call centre scheduled reports.
- Editing device configuration templates.
- Downloading announcements from the announcement repository.
- New features for site and enterprise administrators:
- Disabling call logs for site administrators.
- Assigning device configuration templates.
- Additional improvements to One Net Manager:
- Consistent sorting for user lists.
- Improved how features and their settings are displayed.
- Notification of session timeouts.
- Improved behaviour for monitoring lines (BLF).
- Improved behaviour for resending invitation emails.
September 2020
snom® D717, D735, and D785 desk phones
We've extended the range of available desk phones. You can now use the snom® D717, D735, and D785 desk phones with One Net Business.
Read about the snom® D717 desk phone
July 2020
One Net desktop app
We've introduced a new desktop version of the One Net app for Windows and Mac.
Learn more about the One Net app
Learn how to download the One Net app
- We gave the One Net desktop app a whole new look.
- Managing your voicemail is now easier than ever.
- Sharing your screen during a My Room conference is now more convenient.
February 2020
Yealink® CP920 conference phone
We've extended the range of available conference phones. You can now use the Yealink® CP920 conference phone with One Net Business.
December 2019
Go Integrator
We've introduced the to Go Integrator. It is a dockable user interface which you can use to control your telephone set.
July 2019
Click2Dial discontinued
Click2Dial has been discontinued and leaves our app offer. All its functionalities were replaced by Go Integrator.
March 2019
Yealink desk phones
We've extended the range of available desk phones. You can now use Yealink® desk phones with One Net Business.
December 2018
One Net app
With this One Net app upgrade, you can use the call waiting feature on your iPhone®.
- iPhone: You can use the call waiting feature.
December 2018
One Net app
With this One Net app upgrade, you can decide how you deal with various situations. Whether you are away, unavailable or on a call, you can set up automatic actions to make sure no calls are missed.
- Mobile: With personal assistant, you can set up greeting messages for different occasions when you're busy or unavailable.
- Desktop: You can set up rules to decide what happens when your availability changes.
December 2018
One Net Manager
We've upgraded One Net Manager to help you manage your One Net Business service even more efficiently.
November 2018
One Net TAPI
One Net TAPI is an application that integrates your PC with your telephony network. One Net TAPI provides a suitable interface for all applications compatible with TAPI. With this efficient solution, you can also monitor and control extensions in your One Net Business service.
November 2018
Go Integrator
Go Integrator is a powerful solution meant for unifying your communication and collaboration services with One Net Business. It lets you integrate with multiple CRM systems or database applications so you have access to all your contacts in one place. Go Integrator also provides unified call control from your desktop, the Presence window and a full range of click-and-dial functionalities.
November 2018
One Net app
With this One Net app upgrade, you can create conference calls in two ways, use the desktop app offline and switch between the headset and the speakers during a call.
- Desktop: You can use some of the One Net app functionalities when there's no internet connection.
- Desktop: You can create conference calls in two ways.
- Desktop: During a call, you can switch between your headset and speakers.
Learn more about switching between your headset and speakers
November 2018
One Net E-fax
You can manage your personal address book and search your organisation's contacts list with One Net E-fax. You can also customise your faxes with a header, a cover page and your signature.
January 2018
One Net app
The One Net app will notify you about incoming calls and chat messages. If you are a call centre agent or a receptionist, you can use the One Net app to manage your calls.
- Desktop and mobile: The One Net app sends push notifications for incoming calls and chat messages.
- Desktop: If you are a One Net Call Centre agent, you can use the One Net app to view and subscribe to queues.
- Desktop: You can manage calls received in One Net Call Centre or One Net Receptionist.
Learn more about managing One Net Call Centre and One Net Receptionist calls
- Desktop: PSTN numbers are now displayed in the list of conference participants.
January 2018
Overview and show-me videos
We have added two types of videos to the site: overview videos and show-me videos. Overview videos provide you with an engaging high-level presentation of One Net Business applications. Show-me videos provide you with clear instructions on how to perform specific tasks.
December 2017
One Net app
You can use the One Net app to configure your call settings and check availability of the contacts not on your friends list.
- Desktop: You can check availability of the contacts not on your friends list.
- Desktop: You can use settings on your headset to automatically answer all incoming calls.
- Desktop: You can configure various call-related features, such as call waiting, automatic callback and highlight to call.
Let's talk about One Net Business
Give us a call and find out what we can do to help your business reach its full potential.