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Vodafone One Net Business

Note

Coming soon

What is GoIntegrator?

GoIntegrator is a powerful solution meant for unifying your communication and collaboration services with One Net Business. It lets you integrate with multiple CRM systems or database applications so you have access to all your contacts in one place. GoIntegrator also provides unified call control from your desktop, the Presence window and a full range of click-and-dial functionalities.

CRM and database integration

With GoIntegrator, you can access the details of your contacts stored in multiple CRMs and databases - all in one place and at the same time.

GoIntegrator integrates with CRMs and databases, supporting both standard integration and application-specific features. For application-specific features, refer to the manufacturer's website.

Standard integration features are:

Caller preview

On an incoming call, when the caller's details match a contact record from one or more of your integrated applications, the caller's name is displayed in the call window.

Contact popping

On an incoming call, when the caller's details match a contact record from one or more of your integrated applications, you can display all these contact details directly in the source application. Contact popping can be automatic or manual.

Contact searching

With GoIntegrator, you can access the details of your contacts stored in multiple CRMs and databases - all in one place and at the same time. You can then call the contact directly from the search results.

Click-and-dial

You can call a contact from GoIntegrator using the One Net app and your desk phone.

Supported integrations

The table below presents all supported standard integrations. Standard integrations are available by default.

For cloud-based applications, versions aren't listed. For more information, select a manufacturer or an application.

Read more about supported standard integrations on the manufacturer's website

Call control

GoIntegrator provides an intuitive interface for managing incoming and outgoing calls, including making blind and assisted transfers or three-way conference calls.

Read more about managing calls with GoIntegrator

Phone number recognition

GoIntegrator recognizes phone numbers on web pages and in other applications and lets you dial the numbers you copy to your clipboard.

Read more about making calls with GoIntegrator

Presence window

The Presence window allows you to monitor the status of your colleagues.

Read more about using the Presence window

Let's talk about One Net Business

Give us a call and find out what we can do to help your business reach its full potential.

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