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UK Requirements for One Net Business applications
You can transfer calls in two different ways in Go Integrator.
|
Transfer type |
What happens |
|---|---|
|
Unannounced (blind) transfer |
You transfer the call to someone directly, without speaking to them. |
|
Announced (assisted, consulted) transfer |
You call and speak to the person you wish to transfer the call to and then transfer the call. |
To make an unannounced (blind) transfer
.
To make an announced (assisted, consulted) transfer
.
It's also possible to transfer calls directly from the Presence window.
To transfer a call from the Presence window
To make an unannounced transfer, select .
Or
To make an announced transfer, select .
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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