Requirements for One Net Business services

For the One Net Business services and the individual One Net Business applications to operate correctly and effectively, your IT system must meet the requirements shown below.

Network requirements

Your network environment must meet the following minimum requirements in order to support One Net Business.

• Structured category 5 cabling or better.
• 100/1000mbps LAN switch with:
  • Optional support for 802.3af Power over Ethernet.
• Dynamic Host Configuration Protocol (DHCP) server.
• Time server access.
• LAN switch configured to provide Quality of Service (QoS) and prioritise voice traffic over other less sensitive data traffic within your LAN, using the following mechanisms:
  • Differentiated Services Code Point (DSCP) markings to identify different types of traffic on your network.
  • Prioritisation and Low Latency Queueing (LLQ) of voice traffic, to ensure it is given priority over other non time sensitive traffic such as web browsing or email.

Communication interfaces

Make sure the ports listed below are open in your firewall application and available for One Net Business communication.

More information

Interface	Why it is needed
Device management	One Net Business applications and devices, such as IP phones, connect to the One Net Business platform to authenticate the user. They system automatically downloads their configuration data and provides access to network-based features such as call logs and the company phone book.
Phone book integration	Provides integration with your organisation's existing LDAP-based phone directory, such as Active Directory or Open Directory
One Net Manager	Provides access to One Net Manager to allow setting changes by users and administrators
Domain Name Services	DNS translates server and device names into IP addresses so that computers, mobile devices and IP phones can communicate with One Net Business.
Time server	Network Time Protocol is used to ensure that your IP phone has the correct time.
Chat (instant messaging) and availability	Used to show contacts and their availability to chat and for chatting, file transfers and XMPP
Audio	For high-definition audio calls with the One Net app
Video	For high-definition video calls with the One Net app
File transfer	The One Net app on a PC or Mac can perform file transfers during one-to-one chats.
Screen share	Restricted to users using the One Net app on a PC or Mac
Single sign-on	Provides access to One Net Call Centre and One Net Receptionist, including user authentication
Collaboration	Implementation of audio and video conferencing for One Net Business users and their guests.

Can't find what you're looking for?

FAQs

Answers to your questions and solutions to any issues.

FAQs

Contact us

Get in touch if you have any questions.

Contact us