Onboarding journey: going live
After the installation, configuration and number porting phases are completed successfully, you’re ready to go live. Your account will be managed by our One Net Business team. Also, we will set up your Web Ticket account, so you can submit and track any issues that might appear.

For One Net Business users
Talk to the One Net Business administrator in your company. They understand your system best.
For One Net Business administrators
Call the One Net Business team: 0800 505 23 60
When calling the One Net Business team, please have your account number or phone number ready.
Email the One Net Business team at onenetbusiness.team@vodafone.com
or
You will also receive a link to our customer satisfaction survey in which we ask about your whole One Net delivery. Fill out the survey honestly to help us improve and deliver the best possible experience to our customers.