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How do I use a schedule?

What's the problem?

I don't know how to use a schedule.

What is a schedule?

Schedules are used to select blocks of time during which a call service should be active, for example, when you set the business hours for a support desk.

There are two types of schedules: time and holiday.

You can use site schedules created by your administrator, or you can add and use your personal schedules.

What to do

You need to either find an already existing schedule or add a new one. You can then use it when configuring a call service.

Read more about schedules >

Read more about site time and holiday schedules >

Read more about call services >

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