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One Net Business Help & Support

One Net Manager help for users

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Speed dial numbers

About speed dial numbers

You can set up two-digit numbers that you can dial instead of full phone numbers or extensions. You can use your speed dial numbers on any of your devices, including your desk phone or mobile phone, or a device that's running the One Net app or is set up as a One Net Anywhere device.

To make a call, enter # and the speed dial number.

You can also set up your speed dial numbers to dial feature access codes. For example, if you set up speed dial number 01 to be the feature access code for forwarding calls when busy, then you can dial #01 instead of having to remember the right feature access code to use.

Read about feature access codes

Although # is the default prefix, your system might use a different character or combination of characters. You can confirm which prefix to use by looking in the Kurzwahl row on your Anrufdienste page.

Avoiding conflicting numbers

If you set up speed dial numbers, take care to avoid conflicts with other numbers. For example, #77 might be used as a feature access code in your organisation. One Net Manager lets you set up speed dial number 77 without warning you that there is a conflict. If you then dial #77, the speed dial number takes precedence and you won't be able to use #77 as the feature access code.

Viewing and updating your speed dial numbers

  • Select Anrufdienste > Kurzwahl > Bearbeiten.

    Screenshot showing speed dial numbers

Importing speed dial codes

You can import multiple speed dial codes from a CSV (comma-separated values) file. You can create the file in a text editor.

The first line in the file must contain the 'Code', 'Number' and 'Description' column headings. Each line under the headings must contain a speed dial code, a phone number and a description for one contact.

An example below shows contents of a CSV file with six contacts.

Code, Number, Description
01, 301-555-1231, Jane B Doe
02, 301-555-1232, Jane M Doe
03, 301-555-1233, Jane W Doe
04, 301-555-1234, John B Doe
05, 301-555-1235, John D Doe
06, 301-555-1236, John Y Doe

To import speed dial codes from a CSV file

  1. Select Durchsuchen to find and select a CSV file.
  2. Select Hochladen.

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