One Net Business Help & Support

One Net Receptionist help

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Making calls


To make and receive calls, you must be logged in to your desk phone.

When you make a call, it first appears in Call console as an incoming call. When you answer it, an outgoing call is placed to the number you want to call.

To call a contact

  1. In Contacts, select a contact.
  2. Select Call.


    To dial an alternative number for the contact, select the arrow next to the Call button and select the number from the list.

To call a contact from Call history

  1. In Call console, select Call history.
  2. From the Show drop-down list, select a group.
  3. Select the entry you want to call.
  4. Select Call.

To call a number

If you know the number you want to call, you can enter it directly in Call console.

  • Enter the number and select .

To redial a number

One Net Receptionist keeps up to ten most recently dialled numbers.

  1. Start entering a number.
  2. Select the required number from the list and select .


    Select Redial and select the required number from the list.

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