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What's the problem?
My attendant console screen doesn't display a contact's name. The contact is already configured as monitored in One Net Feature Management Portal, but the name keeps reverting to blank.
Why does this happen?
Your attendant console can't display special characters. When you add a contact without removing special characters, the contact's name will be blank. You may also get an error message at the top of the attendant console screen.
What to do
Contact your administrator and ask them to edit the contact's name.
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