One Net provides two levels of administration: company administration and group administration. A group administrator manages the users and services for their group. A company administrator oversees the whole organisation and can manage the users and services in any group.
If you are an administrator for your organisation, there are a number of steps to take to prepare the One Net service before everyone starts to use it.
You will receive an email from Vodafone with instructions on how to log in to One Net Feature Management Portal. You need to change the assigned password after logging in for the first time.
Find out how administrators can use One Net Feature Management Portal >
One Net provides four typical call flows so that you can choose the one that best serves your organisation and your customers. Administrators manage call flows using One Net Feature Management Portal.
Read about types of call flows for hunt groups >
The following articles describe the services available in One Net and explain how to add or change these services in One Net Feature Management Portal.
Information for administrators
There are some user services that need to be set up by an administrator in One Net Feature Management Portal. For example, a user may want you to program the buttons on their desk phone. The following articles describe these tasks.
You can also set up other services on behalf of users.
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