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DeutschlandOne Net Business onboarding journey
One Net Mobile onboarding journey
One Net Office onboarding journey
One Net Feature Management Portal (users)
Administration One Net administration One Net Office onboarding journey Step 3 - Service preparation 
After you've accepted the call routing document or the review period for the call routing document has expired, your delivery coordinator contacts you to confirm the following milestones:
When the milestones are confirmed, we start preparing the One Net Office service for you.
All the landline numbers you want to port to your One Net Office service should be mentioned in the call routing document. You also need to include the landline numbers in the Porting Letter of Authority. The porting request may take up to 25 working days to complete.
We always port your landline numbers on the day of the installation. To protect your business, we will start the porting process once we are absolutely confident that the whole system is configured properly.
Broadband, Redcare, alarm and payment terminal services
If you want to keep your broadband, Redcare, alarm or payment terminal (also known as PDQ) services, you need to transfer them before the porting request is completed.
Non-Geographic Numbers
Non-geographic numbers (NGNs), such as 0845 and 0870, can't be ported to One Net. You need to ask the third party provider of your NGNs to divert these numbers to standard geographic numbers (starting with 01 or 02) which can be ported to One Net.
If the porting process is completed and your NGNs don't work, they need to be diverted again.
One Net currently doesn't support 10-digit NGNs.
Once the call routing document has been reviewed, we initiate a "change freeze". This means that we're not going to implement any changes that are not included in the call routing design you approved. We need the change freeze to have time to prepare your solution in our systems.
Business-critical changes
Following the change freeze, if you need to include a business-critical modification to the call routing document, inform your delivery coordinator. Updating the call routing document is possible but it may impact the schedule.
One Net miniClient is a One Net application that runs on your PC or Mac®. You can use One Net miniClient to make and receive calls to your contacts or other phone numbers. On PC, One Net miniClient can integrate with Skype for Business to make calls to contacts outside your One Net service.
Before the delivery, make sure your system meets the requirements.
Learn more about requirements for One Net miniClient >
To prepare for your One Net miniClient delivery:
For more information, contact your IT support.
New User Datagram Protocol (UDP) ports
UDP 29536 is a new starting port. UDP 49535 is a new ending port.
For more information, contact your IT support.
Firewall setup
Contact your IT support to make sure your proxy server doesn't block your access to the internet.
One Net Operator Console is a One Net application that runs on your PC or Mac®. It lets you direct incoming calls to the right destinations in your organisation as efficiently as possible.
We create test accounts for you so you can learn One Net Operator Console and check if everything works fine.
Before the delivery, make sure your system meets the requirements.
Learn more about requirements for One Net Operator Console >
To prepare for your One Net Operator Console delivery:
For more information, contact your IT support.
New User Datagram Protocol (UDP) ports
UDP 29536 is a new starting port. UDP 49535 is a new ending port.
For more information, contact your IT support.
Firewall setup
Contact your IT support to make sure your proxy server doesn't block your access to the internet.
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