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One Net Feature Management Portal (users)
One Net Small Call Centre is a One Net service that lets you have greater control over your communication with customers. It enables you to manage incoming calls more professionally and gather analytical data on how well you're responding to your customers.
Only administrators can access One Net Small Call Centre.
Open One Net Feature Management Portal (Link only works on PC or Mac®) >
The One Net Small Call Centre Wallboard gives you a high-level overview of your call activity for multiple queues. You can access the Wallboard directly, without logging into One Net Feature Management Portal.
The One Net Small Call Centre Wallboard is suitable for displaying on large screens for long periods of time. The darker colours of the Wallboard help to reduce screen wear.
If this is your first time using One Net Small Call Centre, here are some articles to get you started.
Find out how to do some of the most common tasks:
Talk to the One Net administrator in your company. They understand your system best.
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