One Net Help & Support

Using One Net

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One Net overview

One Net offers your organisation an effective and flexible technical platform for internal and external communications.

Overview of the components of One Net Business

One Net in the cloud

One Net is a cloud service so you no longer need the dedicated equipment associated with a conventional company telephone exchange (PBX).

One Net uses Voice over Internet Protocol (VoIP) technology and operates on a modular architecture based on common protocols, open interfaces and industry-standard hardware. This architecture is readily scalable, letting your company add or remove users, or activate or deactivate services, as business needs change. As you would expect from a cloud service, you are freed up from technical maintenance. Vodafone takes care of applying software updates and maintaining robust security.

Note

The devices' availability depends on your solution.

  • The One Net Mobile solution offers mobile phones.
  • The One Net Office solution offers desk phones, conference phones and a range of hardware products.
  • The One Net Business solution offers mobile phones, desk phones, conference phones and a range of hardware products.

Read more about the One Net applications

Administration of One Net

When your company adopts One Net, it appoints employees or service partners as administrators. These people set up and customise services for the organisation, add and manage users, and monitor how the system is used.

Read about customising One Net

Can't find what you're looking for?

Your One Net administrator

Talk to the One Net administrator in your company. They understand your system best.

FAQs

Answers to your questions and solutions to any issues.

FAQs

Contact us

Get in touch if you have any questions.

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