One Net Help & Support

One Net Feature Management Portal help for administrators

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Welcome to One Net Feature Management Portal help for administrators

One Net Feature Management Portal is a self-care web portal that lets you manage your organisation's One Net service.

One Net provides two levels of administration: company administration and group administration. A group administrator manages the users and services for their group. A company administrator oversees the whole organisation and can manage the users and services in any group.

Feature Management Portal - admin view

New to One Net Feature Management Portal?

If this is your first time using One Net Feature Management Portal, here are some articles to get you started.

Working as an administrator

As a One Net administrator, you're responsible for managing users and services in your organisation. Here are some articles to get you started.

Managing users

Some user services have to be set up by an administrator and you can set up other services on behalf of users.

Managing services

You can set up the services that your organisation needs, such as auto-attendants, hunt groups and pickup call groups.

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FAQs

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