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One Net Feature Management Portal help for administrators

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Announcements library


Information for administrators

About the announcements library

Announcements library contains all announcements used in your company. You can view, edit, upload and delete announcements in the announcements library.

About announcements

Announcements are voice messages used by features such as auto-attendants, hunt groups and call queues. They can also be used directly by users as absence announcements.

Read more about absence announcements >

Announcements can be default or customised.

Default announcements are the announcements that come with One Net. You can view and activate or deactivate them. You can't edit or delete default announcements.

Customised announcements are the announcements you record externally and then upload to the announcements library. You can view, activate or deactivate, edit and delete customised announcements.

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