One Net Help & Support

One Net Feature Management Portal help for administrators

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Overview of user administration

Managing users

During the initial setup of One Net for your organisation, Vodafone creates user accounts for all the people in your organisation and assigns each user to an organisational group. Once the service is in operation, an administrator manages the users, creates groups and assigns users to them.

Read about managing users >

Managing user services

An administrator can also help users set up or modify their services. Some user services, such as configuring desk phones, can only be set up by an administrator.

As an administrator, you might need to help users set up their services. Some user services have to be set up by an administrator.

User services, such as voicemail, can also be assigned to other numbers in the company, such as hunt groups. You can set up these services as you would for a normal user.

Read about managing user services >

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This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.

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